Selected Work

Case studies in turning complexity into real-world outcomes.

Three examples of leading teams, products, and systems from ambiguity to delivery — in environments with real users, real constraints, and real consequences.

Insurance · Enterprise workflows · Underwriting + Claims enablement

AIG: AI Underwriting + Claims Assistance at scale

Production GenAI assistance for underwriting and claims workflows, built to drive adoption, speed, and quality across the business.

Role: Technical lead (BCG) — day-to-day architecture, delivery leadership, stakeholder alignment

Impact: accelerated cycle times, increased submission throughput, scaled the platform across major workflows

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Fintech · Customer-facing platform · Delivery + scalable foundations

American Express: Business Checking platform delivery

Product-led engineering across a major fintech initiative, balancing scale, reliability, and user experience.

Role: Engineering & Product Lead — architecture direction, delivery execution, cross-team coordination

Impact: shipped customer-facing capabilities with strong architectural foundations for long-term ownership

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Utilities · Public/private cloud + internal products · Platform maturity + delivery velocity

National Grid: Cloud & digital transformation leadership

Modernizing public/private cloud and internal products during a large digital transformation.

Role: Senior technology leader — platform strategy, execution leadership, stakeholder alignment

Impact: improved platform maturity, delivery velocity, and operational reliability during transformation

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